Shipping Policy

• Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.
• Shipping Methods: We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-5 business days for delivery, while expedited shipping takes 1-3 business days.
• Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
• International Shipping: We ship internationally to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
• Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Return Policy

• Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within 30 days of the purchase date.
• Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to return the item.
• Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service for your return.
• Refunds: Once we receive and inspect your returned item, we will process a refund to your original payment method. Refunds are typically processed within 7-10 business days.
• Exchanges: If you need to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to product availability.
• Non-Returnable Items: Certain items are non-returnable, including personalized or customized products, unless they are defective or damaged upon receipt.
• Damaged Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund for the damaged item.
• Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us as soon as possible if you need to cancel your order.