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At Hornbill Industries, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

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1. Information We Collect

We may collect the following types of personal information:
• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: We process payments securely through trusted third-party payment processors and do not store your credit/debit card details.
• Order Details: Items purchased, order history, and transaction details.
• Device Information: IP address, browser type, time zone, and cookie data to improve site performance and customer experience.

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2. How We Use Your Information

We use your personal information to:
• Process and fulfill your orders
• Communicate with you about your order or inquiries
• Send updates, promotional offers, or newsletters (only with your consent)
• Improve and optimize our website and services
• Prevent fraud and maintain secure transactions

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:
• Trusted service providers (e.g., payment processors, shipping carriers)
• Legal authorities if required to comply with applicable laws or regulations
• Analytics providers (such as Google Analytics) to understand website usage trends

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4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website performance. You can choose to disable cookies through your browser settings.

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6. Your Rights

You have the right to:
• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Withdraw your consent where applicable

To exercise these rights, please contact us at myhornbill@hornbillindustries.ca

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

Hornbill Industries
Email: myhornbill@hornbillindustries.ca